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Dave Mettam
Dave Mettam
Consulting Director at Interact Development Limited
Current Consulting Director at Interact Development Limited  
Past Experiences Associate at Sheppard Moscow  
Training and OD Consultant at ICI Pharmaceuticals  
Education and Training Manager (Systems) at International Computers Liimited  
Training and Development Manager at International Computers Limited  
Management Tutor at NorthWest Gas  
Retail Salesman at Proctor and Gamble  
Work Study Engineer at British Leyland  
Director at Interact Development Limited  
Education Various  
Comprehensive consultancy service that focuses on Organisation, Business, Team and Personal Development, strongly supported by research and diagnosis that is based on the underlying scientific principles of organisation (Ashby, Beer, Senge, Checkland). Development is brought to life through leading edge practical applications using a dynamic mental model for organisation and leadership. Dave supports his clients throughout the development process so they own the solutions ongoing. His approach builds on his degree in Management and Behavioural Science. Prior to setting up Interact Development Limited in 1987 Dave held a number of management and development roles in British Leyland, P&G, British Gas, ICL, and ICI Pharmaceuticals.

Business Strategy and Planning: Organisation Development, Dynamic Organisation: Management Decision Making, Managing Complexity, Delivery Management, Change Management, SCiO Organisation Maturity Model.
Human Resources Management: ’OD’. Delivery Management, HR Integration, Leadership Development, Roles and Connections, Psychometric Assessment (MBTI, 16PF, OPQ, PRF, DiSC, AP®S), Surveys, Recruitment & Selection, Assessment Centres, Structural Conflict Resolution, Career Counselling/Outplacement, Instrumented Team Learning. T&D Programmes, Action Learning.
Operations Management: Implementation of Change, Strategic Delivery, Project Management.
Quality Management: Problem Solving, Business Excellence, BPI, TQM, EFQM, GxP, Organisation Wide Quality.
What is keeping me up at night
I sleep well, though many do not see the world as 'a system' so one always has the dilemma of whether to share some of the principles in play or to keep them private and just use them to inform Diagnoses and Recommendations
My Expertise
External Contacts Network Contacts
Services/Skills Expertise:
Change Management 00
Conferences and Exhibitions 00
Courses 00
Customer Experience 00
Customer Satisfaction Studies 00
Markets/Industries/Target Group Expertise:
All Product/Service Categories 00
All Target Groups 00
Associations 00
Automotive 00
Business-To-Business 00
Country Expertise:
How Others Have Offered to Help Dave Mettam
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Past Experience
Consulting Director :
Interact Development Limited
Sep 1991 - Present

Development + delivery of Business Excellence Programme in 8 European countries (Pfizer)
Successful implementation of a continuous improvement project in a university research MSc programme in Industry. (University of Bradford and Ford Motor Company).
Course Director for IET (Negotiation), and BARQA (Toolkit for Positive Change, Facilitation).
Concurrent psychometric study to determine the core capabilities for success in pub restaurant chain (Three star managers with the identified core competencies were still ‘performing’ five years later – all other 28 managers in the original study had ‘moved on’). (Boddingtons)
Team presentation coaching at board level, for annual briefings in a company with £200m T/O. Approaches were successfully applied to national sales promotion road-shows. (STC)
Development/implementation of assessment centres - recruitment. (ICI, NHS Directorate)
Development and implemented a three day Financial Sales Programme (Britannia BS)
Assessment for recruitment (IT, Sales, Graduates, Senior Management).
Over 800 staff through 3 day “Career Workshops” (ICI Pharmaceuticals).
Co-developer of the SCiO Organisation Maturity Model (OMM)
Co-developer of the Dynamic Organisation (based on the work of Ross Ashby, Stafford Beer and Allenna Leonard)

Associate :
Sheppard Moscow
Sep 1987 - Sep 1991

Open programmes + in-company both 'solo' and with SML consultants. Positive Power and influence, Consultancy Skills, Self Presentation. (ICI, Digital, BP, Lloyds Bank, STC, Boots)

Training and OD Consultant :
ICI Pharmaceuticals
Pharmaceutical Products
Sep 1982 - Sep 1987

Change Consultancy, Management Training, Career Guidance, Project Management.
In addition to role as an internal Training and OD consultant in ICI Pharmaceuticals project managed the refurbishment of a training centre - Building phase (with a critical path of 12 weeks) was completed on time in 7 weeks and within budget. Space utilisation >160%)
Successful training implementation of a new digital telephone system, with >4k extensions.

Education and Training Manager (Systems) :
International Computers Liimited
Sep 1980 - Sep 1982

Management of education and training for implementation of new major systems (MRP) into 5 plants

Training and Development Manager :
International Computers Limited
Sep 1978 - Sep 1980

Managed training department (8 staff 40 apprentices £200,000 training budget) during period of rapid change, manufacturing site split to two new locations

Management Tutor :
NorthWest Gas
Energy-Fossil Fuels
Sep 1973 - Sep 1978

NW mgt courses + Trainer Training and O&M Team Leaders Course for BGC (12 Regions)

Retail Salesman :
Proctor and Gamble
Food Chains/Supermarkets
Sep 1972 - Sep 1973

112% target Section T/O £250,000

Work Study Engineer :
British Leyland
Sep 1968 - Sep 1972

Implementation of 'Daywork' in a unionised piecework environment. Cost reduction, Work Measurement, Method Study, Plant Layout.
Quality Control systems on the shop floor (Power units)

Director :
Interact Development Limited

Recommendations For Dave Mettam
Various :
Specialisms and Associations
Saville and Holdsworth: BPS Level B Intermediate in Psychometric Testing OPQ.Psytech – Conversion to 16PF & MBTI: Thomas International – PPA: Sigma Assessment Systems – PRF: • Action Profilers International: Action Profile® Practitioner level II PROFESSIONAL MEMBERSHIPS Chartered Institute of Personnel and Development: Chartered FCIPD (member since 1973) Chair, Manchester Branch 2005-2007 Chartered Management Institute: MCMI (member since 1973). Research Quality Association: Associate (since 1987). Action Profilers International (member since 1999) SCiO (member since 2008) Board Member 2010 – 2011 Business Consultancy Network Board Member and Meetings Secretary
1976 - 2013
BSc Hons 2(i) Management Science
Marketing and Behavioural Science. Also industrial psychology, economics, accounting, cybernetics, statistics, sociology, etc
1965 - 1968
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